
Action Handicap France
Paris, Île-de-France
Founded in 2011 in Paris, the association Action Handicap France offers audits, user-testing sessions and Qualiopi-certified training focused on accessibility and disability awareness.
Established in 2011 in Paris, Action Handicap France is an association dedicated to accessibility and disability awareness. It also operates as a training organisation certified by Qualiopi (Afnor 2024-2027) and Datadock, listed by all OPCO bodies, delivering 400 sessions to 25,000 participants.
The organisation conducts audits and user-testing sessions based on user research. Each assignment results in a report bringing together regulatory recommendations and practical advice on accessible tools.
The work draws on ergonomists, occupational therapists and assessors of the Tourisme et Handicaps scheme. The team also includes specialists in architecture, signage and engineering. Alongside this, the organisation runs workshops and training.
Its work has focused on Paris's cultural sector. The association has worked notably for the Musée du Louvre, the Forum des Images (2021) and the Musée de la Mode (2022), as well as the 15th arrondissement town hall.
Accessibility services offered
Audit, Training, Consulting and support, Accessible development, Easy-to-read (FALC)
Audit
The association carries out audits and user-testing sessions based on user research and needs analysis. The service results in a report bringing together regulatory recommendations and advice on accessible tools.
Training
Awareness workshops lasting two to three hours include a digital accessibility module. In-person or hybrid training combining video conferencing and a resource centre covers accessibility, welcoming audiences with specific needs, cultural mediation and communications.
Consulting and support
As an assessor for the Tourisme et Handicaps scheme since 2024, the organisation supports hotels, holiday residences and the Musée de la vie romantique for the period 2023-2026.
Accessible development
No direct development service is detailed in the materials consulted. The team offers advice on accessible tools and conducted user-testing in 2015 on mobile applications for ONISEP.
Easy-to-read (FALC)
Easy-to-read French (FALC) is offered by the organisation, but the materials consulted do not specify how it works or what it covers.
Quote from the provider website
“Les audits et les réunions qualité d'usage accessibilité ou accompagnement pour l'obtention de la Marque Tourisme et Handicaps améliorent l'efficacité des projets”
Client references
Thales, Paris Musées, Mairie de Paris, Musée du Louvre, Théâtre de Lorient, Forum des Images, Musée de la Mode, Musée de la vie romantique.


